FAQ’s

Lock USB’s frequently asked questions and their answers

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Lock USB General Questions:

Yes. It works on all disk types including exFAT, FAT32 and NTFS.
Lock USB works on Windows10, 8, 7, Vista and XP.
Unlike similar products, Lock USB uses a unique method to protect your files using protection at disk level and cannot be easily breached by using recovery or hack tools.
No, Lock USB works without any admin privileges or special requirements.
Yes, files remain locked and protected on all platforms including Mac, Linux, and FreeBSD. However, it requires a PC to lock the files.
Lock USB is not freeware. It is shareware, which means you can try it before buying. We give you 5 free trials so that you can test the program whether it is useful for you or not. If you like it, you can buy it and enjoy the perks of a full version. The registration key will be delivered to you via email within few minutes.
Yes, you can. But doing so will limit all the chances for you to try the software before buying. Our main objective is to help you find convenience in any possible way. It is therefore strongly recommended that you give it a try before purchasing. If you find it useful, you can then pay us to get registered.
Registered users will get a full version of the software that does not have any trial limit, no trial reminders, & no limitations in the functionality of the software. The full version delivers the perfect security and enables you to have a complete peace of mind. In the trial version, the features of the software would be limited to a certain extent and this trial lasts up to only 5 days.
If you have feature request, just click on the ‘Support’ option on the website. This will lead you to the ‘Contact Us’ option. Here you can deliver your valuable suggestions and feedbacks.

Sales Questions:

Yes. You can either use your Credit Card or PayPal to buy the full version of Lock USB online.
We accept Credits Cards like Master Card, Visa, American Express, Discover, Novus, Diners Club, EuroCard, JCB, Switch, Carte Blanche, and Solo.
Your payments are handled by a trusted third-party-ecommerce solution known as BMT Micro. It doesn’t matter whether you pay through Credit Card or Check, your payments will be delivered in a secured manner. The BMT Micro obtains your Credit Card information on secure SSL (Secure Socket Layer) connection, which is designed to provide government level security for your Credit Card transactions. This means that no one can intercept your payment information while you are making an order online.
The price of the full version of Lock USB is $24.95.
Yes, there are good discounts for multiple users purchasing multiple licenses. Please check out our website for more information.
We accept cash currency of many different countries. If you wish to pay through this method, please email our Support Department at Mailbag@newsoftwares.net. Tell them the name of the product, your respective currency and the conversion rate of the currency and our support department will let you know whether your currency is accepted or not.